Skip to content
roamli
Book a demo

The trust questions, answered plainly.

You're inviting your employees, students, members or visitors to play. Here's how Roamli handles their accounts, their submissions and your event, without the legalese. The formal version lives in our Privacy Policy and Terms of Use.

How players join

Players open your event from a link, a QR code or an event code, in their phone's browser. There's nothing to install. Anyone can open an event and look around, but to submit answers, earn points or collect rewards, a player logs in or creates a free Roamli account. That's what ties their progress, and any prize, to the right person.

Sign-in is handled by Auth0, a widely used identity provider, so passwords aren't stored in Roamli's own database.

What we collect

  • Account basics: things like a name, username and email address, provided when someone signs up.
  • What players submit: the photos, short videos and text answers they send for your challenges, plus any captions.
  • Game progress: points, which submissions were approved or declined, and rewards earned or redeemed.
  • Website analytics: our website and player pages use Google Analytics, and visitors can decline it in the cookie banner.

As an organizer, you see what you need to run your event: each participant's points and submissions, and per-challenge counts. The details of what we collect and why are in the Privacy Policy.

Location

If a player allows it, their phone's location shows them where they are on the event map, which makes finding the next stop easier. It's optional: players who decline can still play. Roamli doesn't use location to grade answers; challenges are completed with a photo, a video or a text answer that your team reviews.

Moderation

You stay in control of what counts. Every submission lands in a review gallery where your team can approve it, or decline it as incorrect or inappropriate, individually or in bulk, and change a decision later. If you'd rather keep things moving, turn on auto-approve; text answers that match your accepted answers are approved automatically either way.

Photos, videos and downloads

When the game is over, organizers can download every photo and video from their event as one zip file (with a spreadsheet of captions), and export text answers per challenge. Players can download a zip of their own photos and videos, too. How rights to that content work is covered in our Terms of Use; if your organization has specific requirements for using player photos in marketing, tell your players up front and talk to us.

Payments

Subscriptions are processed by Stripe. Card details are entered on Stripe's secure checkout and handled by Stripe, so Roamli never sees or stores your full card number. You can change your plan from your account at any time.

Where it runs

Roamli runs on Microsoft Azure, and the site and player experience are served over HTTPS, so traffic between a player's phone and Roamli is encrypted in transit.

Compliance questions

If your organization needs a security questionnaire completed, a data processing agreement, or specific documentation (for example, for a school or university review), contact us before you launch and we'll walk you through what we provide.

Ask the people who run it.

Email info@roamli.com or send us a message. We'll get back to you within one business day.